How many device I can add on my mobile application?

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• I am not getting notifications on my mobile application (MySecureKid)?

  Case 1 - Notifications not enabled from Device Settings In order to switch on the notification - Step 1 - Got to Device Settings in the MySecureKid mobile application. Step 2 - Switch on the notifications by sliding the sliders to the right. If the ...

• How can I get started?

  Step 1: Download the MySecureKid mobile application form Google Playstore or App store. Step 2: Choose Unique USERNAME and PASSWORD to register on the application. Please ensure valid Email ID as it will be used for further notification and for ...

• What is the compatible Operating system for MSK mobile app?

  MySecureKid mobile application is compatible with Android and IOS devices. If you have windows on your pc then you can download any android emulator like “Bluestack” and then download MSK mobile application from google play store in order to use it.

• What is the difference between Alarm message and Alarm Information ?

  The basic function of both is same i.e to provide all notification of the watch. Only thing that differentiates both are i.e. in Alarm message it will provide you the notification of all the devices which are added on MSK mobile application whereas ...

• I am not able to call the watch through the mobile application?

  You need to set up the “Admin number” from the device setting section. Note - Make sure you have saved the number of the watch on the user information page.