How to exchange my MSK watch if I am not satisfied with the product?
It is our goal to provide a consistently reliable product and an exemplary level of customer service. For this reason, we are happy to exchange the product in case of any problem or quality issue with the same. All you need to do is email us at support@mysecurekid.com within 24 hours of delivery and we will assist you in the process. For more information refer to the “Return and Refund Policy”.
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Model of MSK watches available?
MySecureKid is presently selling 2 watch models in the Indian market - one is MSK200 which is a smart kids security watch for the age group between 5 years to 14 years, the other model is MSK400T which is a smart security touchscreen watch for the ...
Return, Refund and Exchange Policy
Kindly go through this article - Return, Refund, and Exchange Policy
What is the difference between Alarm message and Alarm Information ?
The basic function of both is same i.e to provide all notification of the watch. Only thing that differentiates both are i.e. in Alarm message it will provide you the notification of all the devices which are added on MSK mobile application whereas ...
Can second guardian control the watch?
No, For Security reason, only the first guardian have the full control of the watch. Other guardians only have limited access to the device like they can see the location of the child or receive notifications if the child need help etc. They cannot ...
How to purchase - MSK watch?
MySecureKid is presently selling 2 watch models in the Indian market. You can buy these watches directly from the website. Any customer can purchase it directly from the website - www.mysecurekid.com or can call on +91 844-844-866-4. MySecureKid also ...